TeleSign incident

Operator Alert - Luxembourg (LU) - POST Luxembourg (270/01;10)

Notice Resolved View vendor source →

TeleSign experienced a notice incident on October 15, 2026 affecting EMEA - All countries, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 01:26 PM UTC
Resolved
Oct 15, 2026, 02:55 PM UTC
Duration
1h 29m
Detected by Pingoru
Oct 15, 2026, 01:26 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Oct 15, 2026, 01:26 PM UTC

    Start Time: 6:25 AM PDT - 10/15/26 End Time: Ongoing We are currently observing a quality degradation towards POST Luxembourg (270/01;10) in Luxembourg (LU), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01254355

  2. resolved Oct 15, 2026, 02:55 PM UTC

    Start Time: 6:25 AM PDT - 10/15/26 End Time: 7:31 AM PDT - 10/15/26 Network issues previously reported for POST Luxembourg (270/01;10) from Luxembourg (LU) have been resolved. POST Luxembourg (270/01;10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01254355