TeleSign incident

Operator Alert - Pakistan (PK) - Jazz (410/01;07) - 7/13/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on July 13, 2026 affecting Pakistan, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 12:03 PM UTC
Resolved
Jul 13, 2026, 02:40 PM UTC
Duration
2h 36m
Detected by Pingoru
Jul 13, 2026, 12:03 PM UTC

Affected components

Pakistan

Update timeline

  1. investigating Jul 13, 2026, 12:03 PM UTC

    Start Time: 4:53 PDT - 7/13/26 End Time: Ongoing We received notification that Jazz (410/01;07) from Pakistan (PK) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01202744

  2. resolved Jul 13, 2026, 02:40 PM UTC

    Start Time: 4:53 PDT - 7/13/26 End Time: 6:12 PDT - 7/13/26 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01202744