TeleSign incident

Operator Alert - Norway (NO) - Netcom - Telia (242/02;05)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 27, 2026 affecting EMEA - All countries, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 02:58 PM UTC
Resolved
Apr 27, 2026, 05:27 PM UTC
Duration
2h 28m
Detected by Pingoru
Apr 27, 2026, 02:58 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Apr 27, 2026, 02:58 PM UTC

    Start Time: 07:50 PT - 04/27/26 End Time: Ongoing We received notification that Telia (242/02;05) from Norway (NO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01163000

  2. resolved Apr 27, 2026, 05:27 PM UTC

    Start Time: 07:50 AM PT - 04/27/26 End Time: 10:02 AM PT - 04/27/26 We received notification that the network issues previously reported by Telia (242/02;05) from Norway (NO) have been resolved. Telia (242/02;05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01163000