TeleSign experienced a notice incident on July 9, 2026 affecting Unified Portal - https://my.telesign.com and Teleportal - https://teleportal.telesign.com/ and 1 more component, lasting 5h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Unified Portal - https://my.telesign.comTeleportal - https://teleportal.telesign.com/Portal - https://portal.telesign.com
Update timeline
- investigating Jul 09, 2026, 09:35 AM UTC
We have detected an issue with Summary reports in Teleportal not accurately showing the number of requests sent for the 9th of July. This has already been identified by our corresponding team and a fix is expected to be released soon.
- resolved Jul 09, 2026, 02:43 PM UTC
Please note that the issue with Summary reports in Teleportal not accurately showing the number of requests sent for the July 9th has been resolved.