TeleSign incident

Operator Service Alert - SMS Services - Russia

Major Resolved View vendor source →

TeleSign experienced a major incident on January 13, 2025 affecting EMEA - All countries and Russia, lasting 491d 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2025, 09:01 AM UTC
Resolved
May 19, 2026, 12:01 PM UTC
Duration
491d 2h
Detected by Pingoru
Jan 13, 2025, 09:01 AM UTC

Affected components

EMEA - All countriesRussia

Update timeline

  1. identified Jan 13, 2025, 09:01 AM UTC

    Date: 03/08/22 End Time: Ongoing We received notification that due to the current political situation certain operators (carriers) in Russia are currently experiencing network issues, and this may cause a delay or failure in the delivery of SMS messages. We will inform you once the situation is resolved. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected].

  2. resolved May 19, 2026, 12:01 PM UTC

    This incident has been resolved.