TeleSign incident

2-Way service interruptions - Australia

Resolved after 1 hour 22 minutes, affecting Australia, on October 23, 2026.

investigating Oct 23, 2026, 02:04 PM UTC

Start Time: 6:00 AM PDT - 10/23/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Australia. Please note that a subset of DLCs/DSCs are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01258751

Started
Oct 23, 2026, 02:04 PM UTC
Resolved
Oct 23, 2026, 03:27 PM UTC
Duration
1h 22m
Detected by Pingoru
Oct 23, 2026, 02:04 PM UTC

Affected components

Australia

Update timeline

  1. investigating Oct 23, 2026, 02:04 PM UTC

    Start Time: 6:00 AM PDT - 10/23/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Australia. Please note that a subset of DLCs/DSCs are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01258751

  2. resolved Oct 23, 2026, 03:27 PM UTC

    This incident has been resolved.

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