TeleSign incident

Operator Alert - Iran (IR) - Irancell (MTN) (432/35) - 02/28/2026

Major Resolved View vendor source →

TeleSign experienced a major incident on February 28, 2026 affecting EMEA - All countries, lasting 52d 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2026, 11:03 AM UTC
Resolved
Apr 21, 2026, 12:21 PM UTC
Duration
52d 1h
Detected by Pingoru
Feb 28, 2026, 11:03 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Feb 28, 2026, 11:03 AM UTC

    Start 01:30 AM PST - 02/28/26 End Time: Ongoing We received notification that Irancell (MTN) (432/35) from Iran (IR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01136491

  2. resolved Apr 21, 2026, 12:21 PM UTC

    Start 01:30AM PDT - 02/28/26 End Time: 05:15AM PDT - 04/21/26 We received notification that the network issues previously reported by Irancell (MTN) (432/35) from Iran (IR) have been resolved. Irancell (MTN) (432/35) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01136491