TeleSign incident

Operator Alert - Nigeria (NG) - Airtel (621/20) - 06.23.26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on June 23, 2026 affecting EMEA - All countries, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 08:24 AM UTC
Resolved
Jun 23, 2026, 09:56 AM UTC
Duration
1h 32m
Detected by Pingoru
Jun 23, 2026, 08:24 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Jun 23, 2026, 08:24 AM UTC

    Start Time: 01:10 AM PDT - 06/23/26 End Time: Ongoing We received notification that Airtel (621/20) from Nigeria (NG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01191668

  2. resolved Jun 23, 2026, 09:56 AM UTC

    Start Time: 01:10 AM PDT - 06/23/26 End Time: 02:56 AM PDT - 06/23/26 We received notification that the network issues previously reported by Airtel (621/20) from Nigeria (NG) have been resolved. Airtel (621/20) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01191668