TeleSign incident
Operator Alert -United Arab Emirates (AE) - Etisalat (424/02) 06/22/26
TeleSign experienced a minor incident on June 23, 2026 affecting EMEA - All countries and U.A.E., lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 23, 2026, 04:41 AM UTC
Start Time: 09:32PM PDT - 06/22/26 End Time: Ongoing We received notification that Etisalat (424/02) from United Arab Emirates (AE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01191579
- resolved Jun 23, 2026, 07:33 AM UTC
Start Time: 09:32PM PDT - 06/22/26 End Time: 12:30 AM PDT - 06/23/26 We received notification that the network issues previously reported by Etisalat (424/02) from United Arab Emirates (AE) have been resolved. United Arab Emirates (AE) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01191579