TeleSign incident
Operator Alert - United Arab Emirates (AE) - Etisalat (424/02) - 06/22/2026
TeleSign experienced a minor incident on June 22, 2026 affecting EMEA - All countries and U.A.E., lasting 6h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 06:05 PM UTC
Start Time: 11:00AM PDT - 06/22/2026 End Time: Ongoing We received notification that Etisalat (424/02) from United Arab Emirates (AE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01191324
- resolved Jun 23, 2026, 12:20 AM UTC
Start Time: 11:00AM PDT - 06/22/2026 End Time: 12:02PM PDT - 06/22/2026 We received notification that the network issues previously reported by Etisalat (424/02) from United Arab Emirates (AE) have been resolved. Etisalat (424/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01191324