TeleSign incident

Phone ID Contact Match and Sim Swap Service Alert - Canada

Notice Ongoing View vendor source →

TeleSign is currently experiencing a notice incident affecting Canada and Contact match, which began 5h ago. The vendor's full update timeline is below.

Started
Jun 15, 2026, 04:42 PM UTC
Resolved
Ongoing
Duration
● 4h 44m
Detected by Pingoru
Jun 15, 2026, 04:42 PM UTC

Affected components

CanadaContact match

Update timeline

  1. identified Jun 15, 2026, 04:42 PM UTC

    Date: 06/15/2026 Start Time: 07:55 AM PDT End Time: Ongoing We received notification from our partner that Contact Match and Sim Swap is currently having issues in Canada, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].