TeleSign incident

Operator Alert - Chile (CL) - Claro Chile (730/03)

Major Resolved View vendor source →

TeleSign experienced a major incident on June 12, 2026 affecting Chile, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 05:10 AM UTC
Resolved
Jun 12, 2026, 08:37 AM UTC
Duration
3h 26m
Detected by Pingoru
Jun 12, 2026, 05:10 AM UTC

Affected components

Chile

Update timeline

  1. investigating Jun 12, 2026, 05:10 AM UTC

    Start Time: 10:07 PM PST - 06/12/26 End Time: Ongoing We received notification that Claro Chile (730/03) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01186869

  2. resolved Jun 12, 2026, 08:37 AM UTC

    Start Time: 10:07 PM PST - 06/12/26 End Time: 23:30 PM PST - 06/12/26 We received notification that the network issues previously reported by Claro Chile (730/03) from Chile (CL) have been resolved. Claro Chile (730/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF[01186869]