TeleSign incident

Operator Alert - Nigeria (NG) - Globacom (621/50) - 06/11/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on June 11, 2026 affecting EMEA - All countries, lasting 7h 43m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 11:58 PM UTC
Resolved
Jun 12, 2026, 07:42 AM UTC
Duration
7h 43m
Detected by Pingoru
Jun 11, 2026, 11:58 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Jun 11, 2026, 11:58 PM UTC

    Start Time: 04:48PM PDT - 06/11/26 End Time: Ongoing We received notification that Globacom (621/50) from Nigeria (NG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01186773

  2. resolved Jun 12, 2026, 07:42 AM UTC

    Start Time: 04:48 PM PDT - 06/11/26 End Time: 12:01 AM PDT - 06/12/26 We received notification that the network issues previously reported by Globacom (621/50) from Nigeria (NG) have been resolved. Globacom (621/50) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01186773