TeleSign incident
Operator Alert - Uganda (UG) - MTN Uganda (641/10)
TeleSign experienced a minor incident on June 9, 2026 affecting EMEA - All countries, lasting 2h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 09, 2026, 08:33 AM UTC
Start Time: 1:28 AM PST - 06/09/26 End Time: Ongoing We received notification that MTN Uganda (641/10) from Uganda (UG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01184489
- resolved Jun 09, 2026, 10:50 AM UTC
Start Time: 1:28 AM PST - 06/09/26 End Time: 03:50 AM PST - 06/09/26 We received notification that the network issues previously reported by MTN Uganda (641/10) from Uganda (UG) have been resolved. MTN Uganda (641/10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01184489