TeleSign experienced a minor incident on June 9, 2026 affecting RCS, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 09, 2026, 08:09 AM UTC
Date: 09/06/2026 Start time: 7:42 UTC End time: Ongoing Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at [email protected].
- resolved Jun 09, 2026, 09:15 AM UTC
Date: 09/06/2026 Start time: 7:42 UTC End time: 8:57 UTC Dear Customers and Partners, Our Network Engineers have identified and successfully resolved this incident. The incident affected the RCS product. We are currently working on the root cause analysis and will provide it once available.