TeleSign incident

Operator Alert - Luxembourg (LU) - POST Luxembourg (270/01;10) 06/04/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on June 4, 2026 affecting EMEA - All countries, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 12:47 PM UTC
Resolved
Jun 04, 2026, 02:12 PM UTC
Duration
1h 25m
Detected by Pingoru
Jun 04, 2026, 12:47 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Jun 04, 2026, 12:47 PM UTC

    Start Time: 05:37AM PDT - 06/04/26 End Time: Ongoing We received notification that POST Luxembourg (270/01;10) from Luxembourg (LU) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01182332

  2. resolved Jun 04, 2026, 02:12 PM UTC

    Start Time: 05:37AM PDT - 06/04/26 End Time: 06:45AM PDT - 06/04/26 We received notification that the network issues previously reported by POST Luxembourg (270/01;10) from Luxembourg (LU) have been resolved. POST Luxembourg (270/01;10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01182332