TeleSign incident

Contact and Subscriber status Service Alert - Brazil

TeleSign is currently experiencing a major incident affecting NA & LATAM - All countries and Subscriber status, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 01:39 PM UTC
Resolved
Ongoing
Duration
● 3h 49m
Detected by Pingoru
Jun 03, 2026, 01:39 PM UTC

Affected components

NA & LATAM - All countriesSubscriber status

Update timeline

  1. identified Jun 03, 2026, 01:39 PM UTC

    Date: 06/03/2026 Start Time: 12:38 UTC End Time: Ongoing We received notification from our partner that Contact and Subscriber status is currently having issues in Brazil, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].