TeleSign incident

Operator Alert - Uruguay (UY) - ANTEL (748/01)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 23, 2026 affecting NA & LATAM - All countries, lasting 5h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 02:01 PM UTC
Resolved
Apr 23, 2026, 07:15 PM UTC
Duration
5h 14m
Detected by Pingoru
Apr 23, 2026, 02:01 PM UTC

Affected components

NA & LATAM - All countries

Update timeline

  1. investigating Apr 23, 2026, 02:01 PM UTC

    Start Time: 07:00 PT - 04/23/26 End Time: Ongoing We received notification that ANTEL (748/01) from Uruguay (UY) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01161546

  2. resolved Apr 23, 2026, 07:15 PM UTC

    Start Time: 07:00 PT - 04/23/26 End Time: 11:30 PT - 04/23/26 We received notification that the network issues previously reported by ANTEL (748/01) from Uruguay (UY) have been resolved. ANTEL (748/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01161546