TeleSign incident

Possible Delays

Minor Resolved View vendor source →

TeleSign experienced a minor incident on May 31, 2026 affecting EMEA - All countries and APAC - All countries and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 01:45 AM UTC
Resolved
May 31, 2026, 02:14 AM UTC
Duration
28m
Detected by Pingoru
May 31, 2026, 01:45 AM UTC

Affected components

EMEA - All countriesAPAC - All countriesNA & LATAM - All countriesEMEA - All countriesUnified Portal - https://my.telesign.comAPAC - All countriesNA & LATAM - All countriesAge verifyViberIntelligence

Update timeline

  1. investigating May 31, 2026, 01:45 AM UTC

    Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at [email protected].

  2. resolved May 31, 2026, 02:14 AM UTC

    05/30/2026 Start time: 06:24 PM PDT End time: 06:34 PM PDT Dear Customers and Partners, Our Network Engineers have identified and successfully resolved this incident. The incident affected the Intelligence product. We are currently working on the root cause analysis and will provide it once available. We sincerely apologize for the inconvenience this may have caused you.