TeleSign experienced a notice incident on October 17, 2026 affecting Phone ID and SMS and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Phone IDSMSSMS Verify
Update timeline
- resolved Oct 17, 2026, 10:16 PM UTC
Dear Customers and Partners, We have experienced intermittent degradation on our platform, which may have caused delivery delays. Date: 10/17/2026 Start Time: 02:48 PM PDT End Time: 02:57 PM PDT Our Team resolved the issue quickly, and no further degradation or disruption was observed. If you have any questions, please contact us at [email protected].