TeleSign incident
Operator Alert - Egypt (EG) - Orange (Mobinil) (602/01)
TeleSign experienced a minor incident on April 23, 2026 affecting EMEA - All countries and Egypt, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 23, 2026, 12:21 PM UTC
Start Time: [TIMESTAMP IN PST] - MM/DD/YY End Time: Ongoing We received notification that Orange (Mobinil) (602/01) from Egypt (EG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01161506
- resolved Apr 23, 2026, 02:27 PM UTC
Start Time: 05:18AM - 04/23/2026 End Time: 06:00AM - 04/23/2026 We received notification that the network issues previously reported by Orange (Mobinil) (602/01) from Egypt (EG) have been resolved. Orange (Mobinil) (602/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01161506