TeleSign incident
Quality degradation - United States (US) - All MNOs
Affected components
Update timeline
- investigating Apr 23, 2026, 11:58 AM UTC
Issue: US/CA Operators - Quality degradation Start Time: 04:35 PT - 04/23/26 End Time: Ongoing Summary: We currently experience quality degradation toward United States. SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF 01161496
- resolved Apr 23, 2026, 12:03 PM UTC
Issue: US/CA Operators - Quality degradation Start Time: 04:35 PT - 04/23/26 End Time: 05:00 PT - 04/23/26 Summary: We currently experience quality degradation toward United States. SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF 01161496
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