TeleSign incident

Operator Alert - Cameroon (CM) - Orange Cameroun S.A. (624/02) - 04/22/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 23, 2026 affecting EMEA - All countries, lasting 13h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 06:36 AM UTC
Resolved
Apr 23, 2026, 07:54 PM UTC
Duration
13h 17m
Detected by Pingoru
Apr 23, 2026, 06:36 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Apr 23, 2026, 06:36 AM UTC

    Start Time: 11:26PM PDT - 04/22/26 End Time: Ongoing We received notification that Orange Cameroun S.A. (624/02) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01161308

  2. resolved Apr 23, 2026, 07:54 PM UTC

    Start Time: 11:26PM PDT - 04/22/26 End Time: 11:24 AM PDT - 04/23/26 We received notification that the network issues previously reported by Orange Cameroun S.A. (624/02) from Cameroon (CM) have been resolved. Orange Cameroun S.A. (624/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01161308