TeleSign incident

Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 5/28/26

Notice Resolved View vendor source →

TeleSign experienced a notice incident on May 28, 2026 affecting EMEA - All countries, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 11:42 AM UTC
Resolved
May 28, 2026, 01:10 PM UTC
Duration
1h 28m
Detected by Pingoru
May 28, 2026, 11:42 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating May 28, 2026, 11:42 AM UTC

    Start Time: 4:38 AM PDT- 5/28/26 End Time: Ongoing We received notification that Salt Mobile SA (228/03) fromSwitzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01178770

  2. resolved May 28, 2026, 01:10 PM UTC

    Start Time: 4:38 AM PDT- 5/28/26 End Time: 5:08 AM PDT- 5/28/26 We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01178770