TeleSign incident

Operator Service Alert Brazil (BR) - Claro (724/05;12;38)

Minor Ongoing View vendor source →

TeleSign is currently experiencing a minor incident affecting Brazil, which began 4h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 04:52 AM UTC
Resolved
Ongoing
Duration
● 4h 7m
Detected by Pingoru
May 27, 2026, 04:52 AM UTC

Affected components

Brazil

Update timeline

  1. investigating May 27, 2026, 04:52 AM UTC

    Issue: Brazil (BR) - Claro (724/05;12;38) Quality degradation Start Time: 09:00 PM PDT - 05/26/26 End Time: Ongoing Summary: We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF[01177843]