TeleSign incident

Operator Alert - Cameroon (CM) - Orange Cameroun S.A. (624/02) 05/24/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on May 24, 2026 affecting EMEA - All countries, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 06:53 PM UTC
Resolved
May 24, 2026, 10:47 PM UTC
Duration
3h 54m
Detected by Pingoru
May 24, 2026, 06:53 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating May 24, 2026, 06:53 PM UTC

    Start Time: 11:28 AM PST - 05/24/26 End Time: Ongoing We received notification that Orange Cameroun S.A. (624/02) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01176461

  2. resolved May 24, 2026, 10:47 PM UTC

    Start Time: 11:28 AM PST - 05/24/26 End Time: 2:53 PM PST - 05/24/26 We received notification that the network issues previously reported by Orange Cameroun S.A. (624/02) from Cameroon (CM) have been resolved. Orange Cameroun S.A. (624/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01176461