TeleSign incident

Operator Alert - Peru (PE) - Entel Peru S.A. (716/07;17;31) - 5/20/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on May 20, 2026 affecting Peru, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 04:37 PM UTC
Resolved
May 20, 2026, 08:33 PM UTC
Duration
3h 56m
Detected by Pingoru
May 20, 2026, 04:37 PM UTC

Affected components

Peru

Update timeline

  1. investigating May 20, 2026, 04:37 PM UTC

    Start Time: 9:29AM PDT- 5/20/26 End Time: Ongoing We received notification that Entel Peru S.A. (716/07;17;31) from Peru (PE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01174362

  2. resolved May 20, 2026, 08:33 PM UTC

    Start Time: 9:29AM PDT- 5/20/26 End Time: 1:01 PM PDT- 5/20/26 We received notification that the network issues previously reported by Entel Peru S.A. (716/07;17;31) from Peru (PE) have been resolved. Entel Peru S.A. (716/07;17;31) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01174362