TeleSign incident

Service disruption for phone ID Live - United Kingdom

Notice Resolved View vendor source →

TeleSign experienced a notice incident on May 20, 2026 affecting United Kingdom, lasting 43d 10h. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 12:41 PM UTC
Resolved
Jul 02, 2026, 11:20 PM UTC
Duration
43d 10h
Detected by Pingoru
May 20, 2026, 12:41 PM UTC

Affected components

United Kingdom

Update timeline

  1. investigating May 20, 2026, 12:41 PM UTC

    We have received notification that services for Phone ID Live - United Kingdom are experiencing delays. We will inform you as soon as we receive a resolution. SF: 01174232

  2. resolved Jul 02, 2026, 11:20 PM UTC

    We received notification from our partner that the issue previously noticed in United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.