TeleSign incident

2-Way service interruptions - Germany (DE) - Multiple operators

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 22, 2026 affecting Germany, lasting 5h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 09:32 PM UTC
Resolved
Apr 23, 2026, 02:48 AM UTC
Duration
5h 16m
Detected by Pingoru
Apr 22, 2026, 09:32 PM UTC

Affected components

Germany

Update timeline

  1. investigating Apr 22, 2026, 09:32 PM UTC

    Start Time: 13:28 PDT - 4/22/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Germany (DE). Please note that all DLC and DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution.

  2. resolved Apr 23, 2026, 02:48 AM UTC

    Start Time: 13:28 PDT - 4/22/26 End Time: 18:00 PDT - 4/22/26 Previously reported issues with 2-Way SMS delivery toward Germany (DE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].