TeleSign incident

Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002) - 4/22/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 22, 2026 affecting NA & LATAM - All countries, lasting 4h 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 09:08 PM UTC
Resolved
Apr 23, 2026, 02:01 AM UTC
Duration
4h 53m
Detected by Pingoru
Apr 22, 2026, 09:08 PM UTC

Affected components

NA & LATAM - All countries

Update timeline

  1. investigating Apr 22, 2026, 09:08 PM UTC

    Start Time: 13:58 PDT - 4/22/26 End Time: Ongoing We received notification that Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01161152

  2. resolved Apr 23, 2026, 02:01 AM UTC

    Start Time: 1:58 PM PDT - 4/22/26 End Time: 6:47 PM PDT - 4/22/26 We received notification that the network issues previously reported by Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01161152