TeleSign incident

2-Way service interruptions China (CN) - China Mobile (460/00;02;07;28;04;08)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 22, 2026 affecting China, lasting 7h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 05:16 PM UTC
Resolved
Apr 23, 2026, 01:16 AM UTC
Duration
7h 59m
Detected by Pingoru
Apr 22, 2026, 05:16 PM UTC

Affected components

China

Update timeline

  1. investigating Apr 22, 2026, 05:16 PM UTC

    Start Time: 10:13 PT 22.04.2026. End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward China (CN) - China Mobile (460/00;02;07;28;04;08). Please note that all DLC and DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01161088

  2. resolved Apr 23, 2026, 01:16 AM UTC

    Resolved Start Time: 10:13 PT 22.04.2026. End Time: 16:00 PT 22.04.2026. SF 01161088