TeleSign incident

Operator Alert - Luxembourg (LU) - Tango SA (270/77) - 4/22/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 22, 2026 affecting EMEA - All countries, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 07:57 AM UTC
Resolved
Apr 22, 2026, 11:10 AM UTC
Duration
3h 12m
Detected by Pingoru
Apr 22, 2026, 07:57 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Apr 22, 2026, 07:57 AM UTC

    Start Time: 12:48 AM PDT - 04/22/26 End Time: Ongoing We received notification that Tango SA (270/77) from Luxembourg (LU) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01160805

  2. resolved Apr 22, 2026, 11:10 AM UTC

    Start Time: 12:48 PDT - 04/22/26 End Time: 02:11 PDT - 04/22/26 We received notification that the network issues previously reported by Tango SA (270/77) from Luxembourg (LU) have been resolved. Tango SA (270/77) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01160805