TeleSign incident

Operator Alert - Indonesia (ID) - Smartfren Telecom (510/09;28) - 5/16/26

Minor Ongoing View vendor source →

TeleSign is currently experiencing a minor incident affecting Indonesia, which began 13h ago. The vendor's full update timeline is below.

Started
May 16, 2026, 12:36 PM UTC
Resolved
Ongoing
Duration
● 13h 8m
Detected by Pingoru
May 16, 2026, 12:36 PM UTC

Affected components

Indonesia

Update timeline

  1. investigating May 16, 2026, 12:36 PM UTC

    Start Time: 5:27AM PDT - 5/16/26 End Time: Ongoing We received notification that Smartfren Telecom (510/09;28) from Indonesia (ID) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01172423