TeleSign incident

Operator Alert - Cameroon (CM) - Orange Cameroun S.A. (624/02) - 5/14/26

Notice Resolved View vendor source →

TeleSign experienced a notice incident on May 14, 2026 affecting EMEA - All countries, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 11:36 AM UTC
Resolved
May 14, 2026, 02:55 PM UTC
Duration
3h 18m
Detected by Pingoru
May 14, 2026, 11:36 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating May 14, 2026, 11:36 AM UTC

    Start Time: 4:33 AM PDT- 5/14/26 End Time: Ongoing We received notification thatOrange Cameroun S.A. (624/02) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01171428

  2. resolved May 14, 2026, 02:55 PM UTC

    Start Time: 4:33 AM PDT- 5/14/26 End Time: 6:13 AM PDT - 5/14/26 We received notification that the network issues previously reported by Orange Cameroun S.A. (624/02) from Cameroon (CM) have been resolved. Orange Cameroun S.A. (624/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01171428