TeleSign incident

Operator Alert - Ethiopia (ET) - Ethiopian Telecommunications (636/01)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on May 13, 2026 affecting EMEA - All countries, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 06:29 PM UTC
Resolved
May 13, 2026, 10:25 PM UTC
Duration
3h 55m
Detected by Pingoru
May 13, 2026, 06:29 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating May 13, 2026, 06:29 PM UTC

    Start Time: 11:06 AM PDT - 05/13/26 End Time: Ongoing We received notification that Ethiopian Telecommunications (636/01) from Ethiopia (ET) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01171104

  2. resolved May 13, 2026, 10:25 PM UTC

    Start Time: 11:06 AM PDT - 05/13/26 End Time: 01:20 PM PDT - 05/13/26 We received notification that the network issues previously reported by Ethiopian Telecommunications (636/01) from Ethiopia (ET) have been resolved. Ethiopian Telecommunications (636/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01171104