TeleSign incident
Operator Alert - Germany (DE) - D2 (Vodafone) (262/02;04;09;10;42)
TeleSign experienced a minor incident on May 12, 2026 affecting Germany, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 01:38 AM UTC
Start Time: 6:01 PM PDT - 05/11/26 End Time: Ongoing We received notification that D2 (Vodafone) (262/02;04;09;10;42) from Germany (DE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
- resolved May 12, 2026, 04:21 AM UTC
Start Time: 6:01 PM PDT - 05/11/26 End Time: 8:20 PM PDT - 05/11/26 We received notification that the network issues previously reported by D2 (Vodafone) (262/02;04;09;10;42) from Germany (DE) have been resolved. D2 (Vodafone) (262/02;04;09;10;42) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.