TeleSign incident

Service disruption for phone ID Live - United Kingdom

TeleSign experienced a notice incident on May 11, 2026 affecting United Kingdom, lasting 46m. The incident has been resolved; the full update timeline is below.

Started: May 11, 2026, 01:06 PM UTC
Resolved: May 11, 2026, 01:53 PM UTC
Duration: 46m
Detected by Pingoru: May 11, 2026, 01:06 PM UTC

Affected components

United Kingdom

Update timeline

investigating May 11, 2026, 01:06 PM UTC

We have received notification that services for Phone ID Live in the United Kingdom are experiencing delays. We will inform you as soon as we receive a resolution.
resolved May 11, 2026, 01:53 PM UTC

Date: 05/11/26 Start Time: 05:19 PDT End Time: 05:44 PDT We received notification that the issue previously noticed in the United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.