TeleSign incident

Telesign Intelligence Intermittent Availability

Notice Resolved View vendor source →

TeleSign experienced a notice incident on May 10, 2026 affecting Intelligence, lasting 9h 24m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 08:24 AM UTC
Resolved
May 10, 2026, 05:48 PM UTC
Duration
9h 24m
Detected by Pingoru
May 10, 2026, 08:24 AM UTC

Affected components

Intelligence

Update timeline

  1. investigating May 10, 2026, 08:24 AM UTC

    Dear Customers and Partners, We are currently experiencing a service disruption for the Intelligence API. Our Network Engineers team is working to identify the root cause and implement a solution. Once we have more information, we will make sure to update you.

  2. resolved May 10, 2026, 05:48 PM UTC

    Dear Customers and Partners, Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause analysis and will provide it once available. Start Time: 05/10/2026 at 12:39 AM PST End Time: 05/10/2026 at 08:37 AM PST We sincerely apologize for the inconvenience this may have caused you.