TeleSign incident

2-Way service interruptions Mexico (MX) - ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on May 7, 2026 affecting Mexico, lasting 7h 31m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 08:15 PM UTC
Resolved
May 08, 2026, 03:46 AM UTC
Duration
7h 31m
Detected by Pingoru
May 07, 2026, 08:15 PM UTC

Affected components

Mexico

Update timeline

  1. investigating May 07, 2026, 08:15 PM UTC

    Start Time: 12:55pm PDT - 05/07/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward operator ATT in Mexico (MX). Please note that all DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01167926

  2. resolved May 08, 2026, 03:46 AM UTC

    Start Time: 12:55pm PDT - 05/07/26 End Time: 1:30 PM PDT - 05/07/26 Previously reported issues with 2-Way SMS delivery toward ATT Mexico (MX). have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF01167926