TeleSign incident

2-Way service interruptions Colombia (CO)

Minor Resolved View vendor source →
Started
Apr 22, 2026, 12:59 AM UTC
Resolved
Apr 22, 2026, 05:26 AM UTC
Duration
4h 26m
Detected by Pingoru
Apr 22, 2026, 12:59 AM UTC

Affected components

Colombia

Update timeline

  1. investigating Apr 22, 2026, 12:59 AM UTC

    Start Time: 05:50 pm PDT - 04/21/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO). Please note that all DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01160682

  2. resolved Apr 22, 2026, 05:26 AM UTC

    Start Time: 05:50 pm PDT - 04/21/26 End Time: 10:23 pm PDT - 04/21/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01160682

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