Quality degradation - United States (US) - Small Carriers - 3/31/26

Update timeline

1. investigating Mar 31, 2026, 10:01 AM UTC

   Issue: United States (US) - Small Carriers - Quality degradation Start Time: 2:07AM PDT - 3/31/26 End Time: / Summary: We currently experience quality degradation toward United States (US) - Small Carriers. SMS messages towards these operators may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF 01151346

2. resolved Mar 31, 2026, 10:23 AM UTC

   Issue: United States (US) - Small Carriers - Quality degradation Start Time: 2:07AM PDT - 3/31/26 End Time: 2:54AM PDT - 3/31/26 Summary: The quality issues toward United States (US) - Small Carriers have been resolved. SMS messages to these operators are now being delivered normally without delays. Telesign worked closely with carrier partners to resolve the issue. We apologize for any inconvenience caused and appreciate your patience during the service interruption. If you have any further questions, please contact [email protected]. SF 01151346