TeleSign incident
Operator Alert - Mexico (MX) - Altan Redes (334/140)
Affected components
Update timeline
- investigating Mar 31, 2026, 06:26 PM UTC
Start Time: 11:24 AM PDT 03/31/26 End Time: Ongoing We received notification that Altan Redes (334/140) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01151647
- resolved Mar 31, 2026, 09:12 PM UTC
Start Time: 11:24 AM PDT 03/31/26 End Time: 01:04 PM PDT 03/31/26 We received notification that the network issues previously reported by Altan Redes (334/140) from Mexico (MX) have been resolved. Altan Redes (334/140) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01151647
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