TeleSign incident

Operator Alert - Chile (CL) - Claro Chile (730/03) - 04/01/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 2, 2026 affecting Chile, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 04:23 AM UTC
Resolved
Apr 02, 2026, 06:45 AM UTC
Duration
2h 22m
Detected by Pingoru
Apr 02, 2026, 04:23 AM UTC

Affected components

Chile

Update timeline

  1. investigating Apr 02, 2026, 04:23 AM UTC

    Start Time: 09:20 pm PDT - 04/01/26 End Time: Ongoing We received notification that Claro Chile (730/03) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01152293

  2. resolved Apr 02, 2026, 06:45 AM UTC

    Start Time: 09:20 pm PDT - 04/01/26 End Time: 10:33 pm PDT - 04/01/26 We received notification that the network issues previously reported by Claro Chile (730/03) from Chile (CL) have been resolved. Claro Chile (730/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01152293