TeleSign incident

Operator Alert - Ethiopia (ET) - Ethiopian Telecommunications (636/01) - 04/02/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 2, 2026 affecting EMEA - All countries, lasting 4h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 10:59 AM UTC
Resolved
Apr 02, 2026, 03:31 PM UTC
Duration
4h 32m
Detected by Pingoru
Apr 02, 2026, 10:59 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Apr 02, 2026, 10:59 AM UTC

    Start Time: 03:50 am PDT - 04/02/26 End Time: Ongoing We received notification that Ethiopian Telecommunications (636/01) from Ethiopia (ET) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01152496

  2. resolved Apr 02, 2026, 03:31 PM UTC

    Start Time: 03:50 am PDT - 04/02/26 End Time: 08:00 am PDT - 04/02/26 We received notification that the network issues previously reported by Ethiopian Telecommunications (636/01) from Ethiopia (ET) have been resolved. Ethiopian Telecommunications end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01152496