TeleSign incident

Operator Alert - Cameroon (CM) - Orange Cameroun S.A. (624/02)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 2, 2026 affecting EMEA - All countries, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 08:47 PM UTC
Resolved
Apr 02, 2026, 10:53 PM UTC
Duration
2h 6m
Detected by Pingoru
Apr 02, 2026, 08:47 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Apr 02, 2026, 08:47 PM UTC

    Start Time: 01:43 PM PDT - 04/02/26 End Time: Ongoing We received notification that Orange Cameroun S.A. (624/02) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01152853

  2. resolved Apr 02, 2026, 10:53 PM UTC

    Start Time: 01:43 PM PDT - 04/02/26 End Time: 03:19 PM PDT - 04/02/26 We received notification that the network issues previously reported by Orange Cameroun S.A. (624/02) from Cameroon (CM) have been resolved. Orange Cameroun S.A. (624/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01152853