TeleSign incident

Operator Alert - Egypt (EG) - Etisalat (602/03) - 04/06/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 7, 2026 affecting Egypt, lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 06:11 AM UTC
Resolved
Apr 07, 2026, 11:32 AM UTC
Duration
5h 21m
Detected by Pingoru
Apr 07, 2026, 06:11 AM UTC

Affected components

Egypt

Update timeline

  1. investigating Apr 07, 2026, 06:11 AM UTC

    Start Time: 11:04 pm PDT - 04/06/26 End Time: Ongoing We received notification that Etisalat (602/03) from Egypt (EG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01154264

  2. resolved Apr 07, 2026, 11:32 AM UTC

    Start Time: 11:04 pm PDT - 04/06/26 End Time: 03:53 am PDT - 04/07/26 We received notification that the network issues previously reported by Etisalat (602/03) from Egypt (EG) have been resolved. Etisalat (602/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01154264