TeleSign incident

Operator Alert - Ethiopia (ET) - Ethiopian Telecommunications (636/01) - 4/7/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 7, 2026 affecting EMEA - All countries, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 04:25 PM UTC
Resolved
Apr 07, 2026, 05:34 PM UTC
Duration
1h 9m
Detected by Pingoru
Apr 07, 2026, 04:25 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Apr 07, 2026, 04:25 PM UTC

    Start Time: 8:58 AM PDT - 4/7/26 End Time: Ongoing We received notification that Ethiopia (ET) - Ethiopian Telecommunications (636/01) from Ethiopia (ET) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01154554

  2. resolved Apr 07, 2026, 05:34 PM UTC

    Start Time: 8:58 AM PDT - 4/7/26 End Time: 09:44 AM PDT -4/7/26 We received notification that the network issues previously reported by Ethiopian Telecommunications (636/01) from Ethiopia (ET) have been resolved. Ethiopian Telecommunications (636/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01154554