TeleSign incident
Operator Alert - Spain (ES) - Best Telecom (214/22) - 04/08/2026
TeleSign experienced a minor incident on April 8, 2026 affecting EMEA - All countries and Spain, lasting 15h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 08, 2026, 08:43 AM UTC
Start Time: 01:23AM PDT - 04/08/2026 End Time: Ongoing We received notification that Spain (ES) - Best Telecom (214/22) from Spain (ES) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01154916
- resolved Apr 08, 2026, 11:50 PM UTC
Start Time: 01:23AM PDT - 04/08/2026 End Time: 3 PM PDT - 04/08/2026 We received notification that the network issues previously reported by Best Telecom (214/22) from Spain (ES) have been resolved. Best Telecom (214/22) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01154916