TeleSign incident
Operator Alert - Sri Lanka (LK) - Mobitel (413/01)
Affected components
Update timeline
- investigating Apr 10, 2026, 07:59 AM UTC
Start Time: 12:57 AM PDT - 04/10/26 End Time: Ongoing We received notification that Mobitel (413/01) from Sri Lanka (LK) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01156093
- resolved Apr 11, 2026, 01:06 PM UTC
Start Time: 12:57 AM PDT - 04/10/26 End Time: 03:05 PM PDT - 04/10/26 We received notification that the network issues previously reported by Mobitel (413/01) from Sri Lanka (LK) have been resolved. Mobitel (413/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01156093
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