TeleSign incident

Operator Alert - Cameroon (CM) - Orange Cameroun S.A. (624/02)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 14, 2026 affecting EMEA - All countries, lasting 5h 52m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 01:33 AM UTC
Resolved
Apr 14, 2026, 07:25 AM UTC
Duration
5h 52m
Detected by Pingoru
Apr 14, 2026, 01:33 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Apr 14, 2026, 01:33 AM UTC

    Start Time: 6:29 PM PDT - 04/13/26 End Time: Ongoing We received notification that Orange Cameroun S.A. (624/02) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01157220

  2. resolved Apr 14, 2026, 07:25 AM UTC

    Start Time: 6:29 PM PDT - 04/13/26 End Time: 11:29 PM PDT - 04/13/26 We received notification that the network issues previously reported by Orange Cameroun S.A. (624/02) from Cameroon (CM) have been resolved. Orange Cameroun S.A. (624/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01157220